🛍️ Sales Policy – FreeXtop

Effective Date: May 24, 2025
Official website: https://freextop.com

At FreeXtop, we are committed to delivering a transparent, professional, and convenient shopping experience. Our sales policy is designed to protect customer rights and ensure consistent service quality.

1. Products & Pricing

  • All products listed on our website are 100% authentic and brand new, with clear descriptions of materials, sizes, and colors.

  • Prices are displayed transparently and include VAT (if applicable), excluding shipping fees (calculated at checkout).

  • FreeXtop reserves the right to update prices or promotions without affecting confirmed orders.

2. Ordering & Confirmation

  • Orders can be placed via our website or official fanpage.

  • Orders are confirmed within 12–24 hours via email or phone.

  • We reserve the right to decline orders with incorrect or suspicious information.

3. Shipping

  • We ship nationwide using trusted courier partners.

  • Typical delivery time: 2–5 business days, depending on location.

  • Cash on Delivery (COD) is available with product inspection before payment.

4. Payment Methods

  • We support Cash on Delivery (COD) and bank transfers.

  • For pre-paid orders, the remaining balance is paid upon delivery.

5. Warranty & Returns

  • Certain products come with a warranty (clearly stated in the product description).

  • See our full return & exchange policy at:
    https://freextop.com/returns

6. Customer Support