Effective Date: [Date]

At Chic Shades, we want you to be completely satisfied with your purchase. If you need to return an item, please follow the guidelines below:

1. Return Eligibility

• Time Frame: You may return items within 30 days of receipt.
• Condition: Items must be in their original, unused condition with all tags and packaging intact.

2. How to Return

• Request: Contact our customer service team at [Your Email Address] or [Your Phone Number] to initiate a return. Provide your order number and reason for return.
• Shipping: Pack the item securely and include a copy of your receipt or order confirmation. Send the package to the address provided by our customer service team.

3. Refunds

• Processing: Once we receive and inspect your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.
• Shipping Costs: Shipping costs are non-refundable, and you are responsible for return shipping fees unless the return is due to a defect or error on our part.

4. Exchanges

• Exchange Requests: If you wish to exchange an item, please follow the return process and place a new order for the desired item. We do not offer direct exchanges.

5. Final Sale Items

• Non-Returnable: Items marked as final sale or clearance are not eligible for return or refund.